Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.

We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Virtual Density does not intentionally gather personal data about visitors who are under the age of 13. If we are made aware that information is or has been submitted by or collected from a child under the age of 13, we will delete this information.Virtual Density does not view the files that you upload, download or store using our solutions, and does not monitor or disclose any information regarding your specific files and data without your permission, unless required by law, or in accordance with this policy and our terms of service.

While Virtual Density  does not monitor, view or disclose the specific data stored using its solutions, it is necessary to track various aspects of your account to support features including, but not limited to, bandwidth monitoring, CPU and storage usage. In the course of technical troubleshooting, we may be required to mount and inspect your file system, monitor traffic to and from your solution and monitor CPU and hardware usage.

How Secure Is The Information We Collect

Virtual Density is committed to industry best practice approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. Credit Card information is encrypted during transmission, and our internal databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with Virtual Density.

To protect your account information and data though, please keep your client username and password private.

Contact Information

We use client information to send via e-mail pertinent communications regarding accounts or our solutions. This information will not be used in a manner different than the purpose for which it was originally collected, unless Virtual Density has first obtained your consent to do so.

A client may, at any time, choose to correct or update the information they have submitted to Virtual Density by updating their account information. If you cancel your solution, your personal data and other information may be retained in our archive or backup records.

Financial Information

We ask clients to provide credit card and general account information to select members of our staff over the telephone. Credit card information is encrypted for its protection prior to its transmission over the internet. We collect this information on a transaction-by-transaction basis. We will not authorize the release of the information with anyone not directly involved in processing the transaction. This information is encrypted and stored by our credit card merchant services provider for logging purposes in accordance with applicable regulatory requirements, but this information is not stored by Virtual Density at any time.

Cookies

We use cookies to collect non-personal data that enables us to better understand and improve the usability, performance and effectiveness of our solutions. Cookies are unique text files sent to your browser and stored on your computer. Disabling the use of cookies may affect your ability to use some features of our services.

Virtual Density also collects general information about visits to our websites. This information includes parameters such as the number of visits and browser details. No personal details are present in this data and it is utilized for the sole purpose of better understanding website usage and to improve our client experience.

Links To Third Party Sites

The Virtual Density websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy, and you should review those policies prior to using those websites. Virtual Density has no responsibility for linked websites and these links are provided solely for the convenience and information of visitors and clients.

All information collected by Virtual Density is used for purposes of facilitating our services, providing support to users, improving our services, and administration. We will not sell or market email addresses or other collected personal information of our clients to any third parties not affiliated with us.

Publicly Available Information

Anything you post in our blog or forum, including personally identifiable information is displayed publicly.

Contacting Virtual Density

If you have questions about this policy please contact us at: privacy <at> virtualdensity.com.

Revisions To The Privacy Policy

Virtual Density reserves the right in its sole discretion to revise, amend, or modify this policy and our other policies at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on the websites, and a user’s continued use of the service and the websites will signify agreement to such changes.